📄 Terms & Conditions

GramGonj

Welcome to GramGonj. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions.

🛒 Use of Website

By using our website, you confirm that:

You are at least 18 years old or using the website under supervision

You will provide accurate and complete information while placing orders

You will not misuse or attempt to harm the website or its services

📦 Product Information

All products are natural and may vary slightly in color, texture, or taste

We strive to provide accurate descriptions, but slight variations may occur

Prices and availability are subject to change without prior notice

💳 Orders & Payments

Orders are confirmed only after verification

GramGonj reserves the right to cancel any order due to stock issues or other reasons

Payment must be completed as per the selected method (Cash on Delivery / Online Payment)

🚚 Delivery Policy

We provide home delivery across Bangladesh

Delivery time may vary based on location and availability

Delivery delays may occur due to unforeseen circumstances

🔄 Return & Refund Policy

Due to the nature of food products, returns are only accepted for damaged or incorrect items

Complaints must be reported within 24 hours of delivery

Verified issues will be eligible for replacement or refund

⚠️ Limitation of Liability

GramGonj shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

Our total liability for any claim shall not exceed the amount paid for the specific product.

🛡️ Intellectual Property

All content on this website—including logos, brand name (GramGonj), product images, and text—is protected under copyright and trademark laws of Bangladesh.

Unauthorized use, reproduction, or distribution may result in legal action.

🌪️ Force Majeure

GramGonj shall not be held responsible for any failure or delay in performance due to circumstances beyond our control, including:

Natural disasters

Political unrest

Strikes

Transportation issues

Technical failures

⚖️ Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of the People’s Republic of Bangladesh.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

🔄 Changes to Terms

GramGonj reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes means you accept the updated terms.

📞 Contact Us

For any queries regarding these Terms & Conditions:

📲 Call / WhatsApp: 01974196194